Governance

Held to it, not just saying it.

A verification company that can quietly change what it verifies, or what it does with what it collects, isn’t neutral. This page is the mechanism that keeps us honest about both.

Commitments we’ve made publicly

What we say, and where it is written down.

  • We say exactly what we record and what we license — see Security.
  • We license only anonymised, aggregated datasets, as our Privacy Policy explains, never data that identifies a customer or creator, and customers can opt out of future contributions.
  • We state which checks are registry-verified and which are rule-matched and attested, per corridor, on the record — never one presented as the other.
  • Where a check isn’t live yet, the status says so rather than showing a green light we can’t stand behind.
  • Subject access, correction, and objection requests go through a live route, verified and answered by a person — see Security.
If something looks wrong

Tell us directly.

If you think a check we ran was wrong, that we’re holding data we shouldn’t be, or that a claim on this site doesn’t match what we actually do — tell us directly at our email address. We’d rather hear it from you than from a regulator.

Governance: How Cognitiva Is Held to Account | Cognitiva