Cognitiva Systems Inc.
ACCEPTANCE#
By accessing or using the Cognitiva Intelligence Platform APIs ("APIs"), you agree to these API Terms of Service ("API Terms"). These API Terms supplement and are incorporated into the Cognitiva Terms of Use.
In Case of Conflict: These API Terms prevail over general Terms of Use for API-specific matters.
1.API ACCESS AND CREDENTIALS#
1.1 API Keys#
Issuance:
- API keys issued upon account approval
- Unique per application/environment
- Revocable at any time
Security: You must:
- Keep API keys confidential
- Not embed keys in client-side code
- Not share keys with unauthorized parties
- Not commit keys to public repositories
- Rotate keys if compromised
- Use environment variables for key storage
Breach: Immediately notify security@cognitiva.systems if key compromised.
1.2 Authentication#
Methods Supported:
- API Key (header:
X-API-Key) - OAuth 2.0 (for delegated access)
- JWT tokens (for service-to-service)
Requirements:
- TLS 1.3 required for all API requests
- Requests without valid authentication return 401 Unauthorized
1.3 Authorization#
Scope-Based Access:
- Different API endpoints require different scopes
- Scopes assigned per API key
- Least privilege principle
Available Scopes:
intelligence:read- Query AI modelsintelligence:write- Submit feedbackdata:read- Access analyticsdata:write- Submit training data (if licensed)
2.RATE LIMITS#
2.1 Limits by Tier#
Free Tier:
- 100 requests per day
- 10 requests per minute
- No burst allowance
Business Tier:
- 10,000 requests per day
- 100 requests per minute
- 500 burst allowance
Enterprise Tier:
- Custom limits per contract
- Burst allowance negotiable
- Dedicated capacity available
2.2 Rate Limit Headers#
Responses include:
X-RateLimit-Limit: [requests allowed in window]
X-RateLimit-Remaining: [requests remaining]
X-RateLimit-Reset: [timestamp when window resets]
2.3 Exceeding Limits#
Response:
- HTTP 429 Too Many Requests
Retry-Afterheader indicates wait time
Throttling:
- Temporary slowdown (not suspension)
- Automatic recovery when under limit
Abuse:
- Intentional circumvention may result in suspension
- Contact api@cognitiva.systems for limit increases
3.API SERVICES#
3.1 Decision Types#
Creator Matching:
- Endpoint:
/v1/intelligence/match-creator - Input: Campaign requirements, creator profiles
- Output: Match scores (0-100), confidence intervals
- Latency: <2 seconds target
Payment Risk Detection:
- Endpoint:
/v1/intelligence/risk-payment - Input: Campaign history, communication patterns
- Output: Risk score (0-100), risk factors
- Latency: <3 seconds target
Campaign Success Prediction:
- Endpoint:
/v1/intelligence/predict-success - Input: Campaign brief, creator, timeline
- Output: Success probability, key factors
- Latency: <3 seconds target
Compliance Monitoring:
- Endpoint:
/v1/intelligence/scan-compliance - Input: Content, brand guidelines
- Output: Compliance score, violations detected
- Latency: <2 seconds target
3.2 Request Format#
Standard Request:
POST /v1/intelligence/{endpoint}
Headers:
X-API-Key: {your-api-key}
Content-Type: application/json
Body:
{
"request_id": "unique-client-id",
"data": { /* endpoint-specific payload */ }
}
Response:
{
"request_id": "unique-client-id",
"model_version": "v2.3.1",
"result": { /* endpoint-specific result */ },
"confidence": 0.95,
"latency_ms": 1247,
"timestamp": "2026-04-17T15:30:00Z"
}
3.3 Versioning#
API Versions:
- Current: v1
- Format:
/v{major-version}/
Deprecation:
- 6 months notice before deprecating version
- Migration guide provided
- Overlapping support period
Breaking Changes:
- New major version for breaking changes
- Backward-compatible changes within version
4.PRICING AND BILLING#
4.1 Per-Decision Pricing#
Standard Rates:
- Creator Matching: $0.05 per request
- Payment Risk: $0.10 per analysis
- Campaign Prediction: $0.15 per prediction
- Compliance Scan: $0.08 per scan
Volume Discounts:
- 10,000+ requests/month: 10% discount
- 50,000+ requests/month: 20% discount
- 100,000+ requests/month: Custom pricing
4.2 Billing Cycle#
Monthly Billing:
- Billing period: Calendar month
- Invoice issued: 1st of following month
- Payment due: 15 days from invoice date
- Late fee: 1.5% per month
Minimum Commitment:
- Free tier: No minimum
- Business: $100/month minimum
- Enterprise: Per contract
4.3 Usage Tracking#
Dashboard:
- Real-time usage statistics
- Cost projections
- Historical trends
- Downloadable reports
Alerts:
- Email when approaching limits
- Notifications at 50%, 75%, 90% of budget
5.DATA AND PRIVACY#
5.1 Input Data#
What You Send:
- Campaign details
- Creator information
- Content for analysis
- Historical data
Our Use:
- Process to generate API response
- Temporarily log for troubleshooting (30 days)
- Aggregate (anonymized) for model improvement
- Do NOT use raw input for commercialization
Your Obligations:
- You own all input data
- You ensure lawful right to send data
- You obtain necessary consents
- You comply with privacy laws
5.2 Output Data#
API Results:
- You receive non-exclusive license to use
- We retain ownership of models and methodologies
- You may use outputs for internal business purposes
- You may NOT reverse engineer models
- You may NOT build competing service
Sharing:
- You may share results with authorized users
- You must attribute: "Powered by Cognitiva Intelligence"
- You may NOT resell raw API access
5.3 Model Training#
Feedback Loop:
- Actual campaign outcomes may be submitted for model improvement
- Submission is optional
- Improves prediction accuracy for your account
- Anonymized outcomes may improve platform-wide models
Opt-Out:
- You may opt-out of contributing to platform-wide training
- Your account-specific models still improve from your feedback
- Contact privacy@cognitiva.systems to opt-out
6.SERVICE LEVEL AGREEMENT (SLA)#
6.1 Uptime Commitment#
Business Tier:
- 99.5% monthly uptime
Enterprise Tier:
- 99.9% monthly uptime (per contract)
Measurement:
- Based on successful responses (HTTP 2xx)
- Excludes scheduled maintenance
- Excludes client errors (HTTP 4xx)
6.2 Performance Targets#
Latency:
- 95th percentile: <3 seconds
- 99th percentile: <5 seconds
Accuracy:
- Creator Matching: 90%+ precision
- Payment Risk: 85%+ detection rate
- Campaign Prediction: 75%+ accuracy
- Compliance: 95%+ rule detection
Disclaimer: Targets are goals, not guarantees. Models continuously improve.
6.3 Service Credits (Enterprise Only)#
If Uptime Falls Below Commitment:
| Uptime % | Service Credit |
|---|---|
| 99.0-99.49% | 10% of monthly fee |
| 98.0-98.99% | 25% of monthly fee |
| <98.0% | 50% of monthly fee |
Claim Process:
- Submit claim within 30 days of incident
- Provide logs demonstrating downtime
- Credit applied to next month's invoice
Maximum Credit: 50% of monthly fee
6.4 Exclusions#
SLA does not apply to:
- Scheduled maintenance (48 hours notice)
- Force majeure events
- Your internet/network issues
- DDoS attacks
- Issues caused by your code or usage
7.ACCEPTABLE USE#
7.1 Permitted Uses#
You may use APIs to: ✓ Enhance your applications with AI capabilities ✓ Automate decision-making workflows ✓ Analyze campaign performance ✓ Integrate with your internal tools
7.2 Prohibited Uses#
You may NOT:
Technical Abuse: ✗ Circumvent rate limits ✗ Use multiple accounts to exceed limits ✗ Cache responses to avoid billing ✗ Replay old responses as if current ✗ Reverse engineer models ✗ Probe for security vulnerabilities
Commercial Misuse: ✗ Resell API access without authorization ✗ Build competing AI service ✗ Offer API as standalone product ✗ White-label without license ✗ Use for benchmarking competitors
Harmful Content: ✗ Submit illegal content ✗ Submit malicious code ✗ Submit personal data without lawful basis ✗ Submit copyrighted material without rights ✗ Attempt model poisoning
7.3 Enforcement#
Violations Result In:
- Warning (first minor offense)
- Temporary suspension (repeated or serious)
- Permanent ban (severe or illegal)
- Legal action (if applicable)
No Refunds: Termination for violations forfeits prepaid fees.
8.WARRANTIES AND DISCLAIMERS#
8.1 Limited Warranty#
We Warrant:
- APIs will substantially conform to documentation
- We have rights to provide API services
- We use commercially reasonable security
Warranty Period: 30 days from first API call
Remedy: If we breach warranty, we will attempt to fix within 15 days or refund current month's fee.
8.2 DISCLAIMER#
AI MODELS ARE PROVIDED "AS IS":
✗ NO ACCURACY GUARANTEE: Predictions may be wrong. Verify independently.
✗ NO FITNESS WARRANTY: Models may not suit your specific use case.
✗ NO COMPLETENESS WARRANTY: Results may not cover all factors.
✗ CONTINUOUS IMPROVEMENT: Models evolve; outputs may change.
YOU ASSUME RISK:
- Reliance on API results is at your own risk
- Human review recommended for critical decisions
- Maintain independent verification processes
EXAMPLES OF DISCLAIMED LIABILITY:
- Inaccurate creator match → hired wrong creator
- Missed payment risk → experienced payment dispute
- Wrong success prediction → campaign failed
- False compliance alarm → unnecessary delay
We are NOT liable for business decisions based on API results.
9.SUPPORT#
9.1 Support Channels#
Documentation:
- API reference: documentation provided to API customers on request
- Code examples and SDKs
- Integration guides
- Changelog and migration docs
Developer Support:
- Email: api@cognitiva.systems
- Response time: 2 business days (Business tier), 4 hours (Enterprise)
- Technical questions only (not business consulting)
Community:
- Developer forum (if available)
- GitHub issues for SDKs
- Stack Overflow tag:
cognitiva-api
9.2 Support Scope#
We Support:
- API integration questions
- Error troubleshooting
- Best practices guidance
- SDK usage help
We Do NOT Support:
- Your application code (unless consulting contract)
- Third-party integration issues
- Business strategy advice
- Data science consulting (unless contracted)
10.INTELLECTUAL PROPERTY#
10.1 Our IP#
We own:
- API code and infrastructure
- ML models and algorithms
- Training data and methodologies
- API documentation
- SDK code
You receive limited license to use APIs per these terms only.
10.2 Your IP#
You own:
- Your input data
- Your application code
- Your business logic
You grant us license to:
- Process input data to generate outputs
- Use anonymized outputs for model improvement
- Display your logo as customer (with permission)
10.3 Feedback#
If you provide feedback, suggestions, or feature requests:
- We may use freely without compensation
- You waive any IP claims
- No confidentiality unless separate NDA
11.TERMINATION#
11.1 Termination by You#
How:
- Email cancel@cognitiva.systems
- Delete API keys from your systems
- Cease API calls
Effect:
- Access terminates at end of billing cycle
- No refund for unused portion
- Usage data retained per Privacy Policy
11.2 Termination by Us#
For Cause:
- Violation of API Terms
- Non-payment (30 days past due)
- Fraudulent activity
- Security threat
- Illegal use
Effect:
- Immediate access revocation
- No refund of prepaid fees
- May pursue legal action
Without Cause:
- 30 days notice
- Pro-rated refund of prepaid fees
11.3 Survival#
Survives termination:
- Intellectual Property (Section 10)
- Warranties and Disclaimers (Section 8)
- Limitation of Liability (Section 12)
- Indemnification (Section 13)
12.LIMITATION OF LIABILITY#
MAXIMUM LIABILITY:
Our total liability for API services is limited to the greater of:
- Fees paid in 3 months before claim, OR
- $1,000 USD
EXCLUDED DAMAGES:
We are NOT liable for:
✗ Indirect, consequential, incidental damages
✗ Lost profits or revenue
✗ Lost data
✗ Business interruption
✗ Reputational harm
✗ Costs of replacement services
EVEN IF:
- We were advised of possibility
- Limited remedies fail of essential purpose
EXCEPTIONS:
- Our gross negligence or willful misconduct
- Violation of intellectual property rights
- Where prohibited by law
13.INDEMNIFICATION#
13.1 Your Indemnity#
You indemnify us against claims arising from:
- Your use of APIs
- Your violation of API Terms
- Your violation of laws
- Your content or data
- Infringement of third-party rights
Includes: Legal fees, settlements, judgments.
13.2 Our Indemnity (Enterprise Only)#
For Enterprise customers, we indemnify you if APIs infringe third-party IP rights.
Remedies:
- Obtain license for your continued use
- Modify APIs to be non-infringing
- Replace with non-infringing alternative
- Terminate and refund prepaid fees
Exclusions:
- Your modifications
- Your combination with other services
- Continued use after notice to stop
14.CHANGES TO API TERMS#
Updates:
- We may update these API Terms
- 30 days notice for material changes
- Notice via email and in the API documentation
Acceptance:
- Continued API use after effective date = acceptance
- If you object, stop using APIs before effective date
15.MISCELLANEOUS#
15.1 Governing Law#
Texas law governs (excluding conflicts of law). If you are a consumer outside the United States, mandatory protections of your country of residence are not affected.
15.2 Entire Agreement#
These API Terms, together with:
- Terms of Use
- Privacy Policy
- Any Enterprise Agreement
constitute the entire agreement regarding APIs.
15.3 Assignment#
You may NOT assign without our written consent.
We may assign to affiliates or acquirers.
15.4 Severability#
Invalid provisions modified to minimum extent necessary.
15.5 No Waiver#
Failure to enforce does not waive future enforcement.
15.6 Export Control#
You comply with U.S. export laws and regulations.
APIs may not be used in sanctioned jurisdictions.
16.CONTACT#
API Support: api@cognitiva.systems
Technical Docs: documentation provided to API customers on request
Legal: legal@cognitiva.systems
ACCEPTANCE#
BY MAKING YOUR FIRST API CALL, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE API TERMS.
Effective Date: 8 October 2026
Version: 3.0
Last Updated: 8 October 2026
END OF API TERMS OF SERVICE